Question 1

How do I know WHICH SIZE to order?

Accepted Answer

If you are having trouble picking your child's size, check out our size guide page.

If you are still unsure, feel free to head instore at the College hall during opening hours.  The shop is open most Fridays morning's 10-10.30am (unless due to illness or other unforeseen circumstances). You can also phone to make an appointment at a time that suits.

The shop is unavailable for appointments Mon, Tues, Wed mornings until 2pm as it also 'doubles' as the Learning Support room at present.

If you are unable to come into the store, arrangements can be made for items to be sent home (picked up from the school's front office) for your child to try on. If they do not fit, uniforms can be returned to the school's front office and a different size sent home.

Question 2

What uniforms do I need to purchase from ALBURY UNIFORMS?

Accepted Answer

We are transitioning the sale of the girls Winter tunics, skirts and Summer dresses to ALBURY UNIFORMS. They are located at 1104 Mate St Lavington. Phone (02) 6040 9381. 
We will continue to sell the stock we have here until it is all sold out. 
As each SIZE of a particular item eg Winter tunic,  is sold out, it will be indicated on our website. That particular SIZE will not be available as an option on the 'size selection' list. 
This SIZE will then have to be ordered and purchased DIRECTLY from Albury uniforms, where they are made and available for size alterations. 
All other Uniform items will continue to be sold directly through SMMC Uniform shop as per usual!

Question 3

Is there a SECOND-HAND shop?

Accepted Answer

Yes! The second-hand uniform items are kept at the 'physical' uniform shop. This is located in the College hall. The shop is open Friday mornings (10am- 11am) or by appointment if you want to come in for a browse.

All secondhand items are also advertised on our website and can be ordered directly online.

Any donations of used uniforms are most welcome! These can be left in the school's front office.

Question 4

Can I arrange a PAYMENT PLAN for my order?

Accepted Answer

Yes, Payment plans are available. Please contact the Uniform shop directly via email to set up a payment plan if needed.

uniforms@smmc.nsw.edu.au

Question 5

My uniform isn't right, can I RETURN it?"

Accepted Answer

Yes, if the uniform item isn't the right size, you can bring it back in to the uniform shop to exchange or we can do a store credit if you change your mind altogether.
 
We can only do a refund if there is extreme circumstances in which you would need one (ie. financial hardship, emotional loss etc.)

Question 6

I have placed my order, HOW LONG will it take to arrive?

Accepted Answer

Depending on the time of year, it should take around 2-3 weeks for your uniform items to arrive. 
Some items take longer than others as they need to be sent via the embroiderers once we receive them from the supplier. You will be notified when they arrive and they can be collected from the School's front office.

Question 7

What are the BANK DETAILS for SMMC Uniform shop for DIRECT DEPOSIT payments?

Accepted Answer

Account Name: SMMC Uniforms
BSB: 640 000
Account Number: 111163697
 
Please make sure you reference the invoice number or order number in your deposit so we know who it is from!

SAINT MARY MACKILLOP COLLEGE

Uniform Shop

Frequently asked questions